Help centre

How can Hiralent
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General

What is Hiralent?

Hiralent connects candidates, employers and agencies. Candidates build a profile from their CV, show their skills in practical assessments and apply for roles. Employers publish roles, assess skills and run AI interviews. Agencies help candidates with visas, relocation and settling in.

Is Hiralent free for job seekers?

Yes. Candidate accounts are free. Employers pay a fee only when they hire, and agencies have their own plans.

Who can use Hiralent?

Job seekers create a candidate account. Companies register an employer account to hire. Visa, relocation and integration agencies apply to become partners.

Account and security

How do I create an account?

Choose Sign up and enter your full name, email and a password with at least 8 characters, including an uppercase letter, a lowercase letter, a number and a special character. You can also continue with Google.

Candidates can then add a location, salary expectation, profile photo and CV. Each of those steps can be skipped and completed later.

How do I verify my email address?

We email you a verification link when you sign up. The link expires after 15 minutes. If it has expired, request a new one from the verification page. Your dashboard reminds you until your email is verified.

Why am I asked for an authenticator code?

Signing in with an email and password uses two-factor authentication. The first time you sign in, you connect an authenticator app. After that, enter the 6-digit code from the app each time you sign in.

What if I lose access to my authenticator app?

After your first sign-in with an authenticator code, you receive 8 single-use recovery codes. Keep them somewhere safe. If you cannot use your app, choose to use a recovery code on the sign-in screen and enter one of them.

I forgot my password. What should I do?

Choose Forgot password on the sign-in page and enter your email. If an account exists, we send a reset link that expires after 15 minutes. If you are already signed in, you can change your password in Settings.

How do I delete my account?

Candidates can delete their account in Settings by typing DELETE to confirm. This permanently removes the account, its records and uploaded files, and cannot be undone.

To close an employer account, contact our team. Records of hires and invoices are kept, as the law requires.

In Settings you can download a copy of your data first.

Profile and CV

How does CV upload work?

Upload a PDF, DOC or DOCX file up to 10 MB from your profile. Hiralent extracts details such as your skills, experience, education, projects, certifications and languages, and shows them in a preview.

Nothing changes until you choose Apply. Applying replaces the experience and education already on your profile, so review the preview first.

What can I add to my profile?

Personal details, job preferences, skills, experience, education, projects, certifications, languages, links and the benefits you are looking for. Your dashboard shows how complete your profile is.

Can I share my profile?

Yes. Your profile has a shareable link and a QR code that you can send to anyone.

What is Hira?

Hira is the AI career assistant in your candidate dashboard. It knows your profile, skills and badges, and can review your profile, suggest how to strengthen it, give CV tips and help you think about matching roles. Conversations are saved and can be exported. Hira does not apply for jobs on your behalf.

Jobs and applications

How do I search for jobs?

Use Find jobs to search by keyword and location and filter by work mode, job type and experience level. Filters stay in the page address, so you can share a search. When you are signed in as a candidate, you also see jobs recommended for you.

What do the match score and eligibility mean?

The match score shows how closely your profile relates to a role. Eligibility lists the requirements you do not meet yet, such as missing skills. They never stop you from applying: you can apply to any open job, and adding the missing skills can improve your chances. Only a closed job, a passed deadline or a full job stops an application.

How do I apply for a job?

Open the job and choose Apply now. Applying takes three steps: check the profile and CV the company will see, answer the job's questions (with your expected salary, earliest start date and an optional cover letter of up to 1,000 characters), then review everything and submit.

If the job includes an assessment, you are invited straight away and can start it then or later from your application.

What do the application statuses mean?

Applied: the company has your application. In screening: the company is reviewing it. Shortlisted: you are on the company's shortlist. Offer: the company has made you an offer. Hired: the company marked you as hired. Not selected: the company decided not to move forward. Withdrawn: you withdrew it.

An open AI interview or an assessment to complete appears at the top of the application with a button to start it. Open an application to see its timeline: every step the company and you took, with dates in your own time zone.

Can I withdraw an application?

Yes. Open the application and choose Withdraw, as long as it is not hired or closed by the company. A pending AI interview and unstarted assessment invites for it are closed as well. You can apply again while the job is open.

Assessments and interviews

How do skills assessments work?

You can start one yourself to verify a skill on your profile, or receive an invitation from an employer for a role you applied to. Coding questions run your code against test cases in Python, JavaScript, TypeScript, Java, C, C++, Go, Ruby or C#. Your results and history stay in your dashboard.

What is a warm-up test?

When an employer invites you to an assessment, you may also get an optional warm-up test to practise first. Each attempt is timed, and the score is for you only.

How do AI interviews work?

An employer schedules the interview and you receive an email. Before you start, check your camera and microphone, and find a quiet place with a stable connection. The questions are spoken aloud, the session is recorded and the room runs in full screen.

An interview expires 48 hours after its scheduled time. If you need a new time, contact the recruiter. The recruiter reviews the results.

For employers

How do I register my company?

Choose Create employer account, add your name, email and password, then your company details. Upload your registration document for verification during sign-up or later from your dashboard. Once our team approves it, your company shows as verified.

How do I post a job?

Open My Jobs in your dashboard and follow the five-step job wizard: basics, details, requirements, settings and review. Smart Assist can suggest a title and draft or improve the description.

How do I invite my team?

Open Team in your dashboard and invite colleagues by email as an Admin, HR Manager, Recruiter or Viewer. You can adjust permissions for each area and resend or cancel invitations.

How do I run an AI interview?

Open AI Interviews, choose the role and an applicant, pick a date and time, and set the balance of technical and behavioural questions. Afterwards, review the transcript, the recording, strengths and gaps against the role, a role-fit score and a recommendation. The evaluation looks only at what the answers say, never at tone or emotion.

For agencies

How do I become an agency partner?

Apply with your agency name, email, phone and agency type: visa, relocation or integration. Our team reviews every application. If it is approved, your sign-in details arrive by email.

How do cases reach an agency?

Visa agencies open cases for their own clients. Relocation and integration agencies are chosen by candidates from the approved agencies that cover their destination country.

Fees and billing

What does Hiralent cost an employer?

Posting jobs and assessing candidates is free, with no subscription and no limit on job posts. When you hire someone you met through Hiralent, the fee is 15% of their first-year gross remuneration on a full-time basis, with a minimum of EUR 6,000, plus VAT.

How do I report a hire?

Open the application and choose Mark as hired. Enter the start date and the remuneration (base salary, end-of-year premium, holiday pay and guaranteed bonus or commission), confirm it is accurate and upload the signed remuneration page of the contract or a signed salary confirmation.

How do I pay?

The invoice is dated on the start date and is payable within 15 days by bank transfer. You find it, with the bank details, under Billing in your dashboard.

What if a hire leaves early?

If the employment ends within 90 days of the start date for a reason that relates to the candidate, make a claim from Billing within 14 days. When the invoice was paid on time, your replacement hire for that role has no fee. There is no refund.

What does relocation support cost?

EUR 4,000 per hire, only if you choose Start relocation for a candidate who lives in another country. It is invoiced with the hire.

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